Privacy Policy

DISCOVERY COMMUNICATIONS, LLC

PRIVACY POLICY

Last Updated: October 18, 2019

This Privacy Policy explains how Discovery Communications, LLC and/or its subsidiary and affiliated entities (“we,” “us,” “our” or “Discovery”) collects, uses, and discloses information about you (“user” or “you”) through our website TurnUp.org and the related Turn Up: Fight Hunger campaign (collectively, the “Site”) or when you otherwise interact with us in relation to the campaign. Please read this Privacy Policy carefully.

We reserve the right to make changes to this Privacy Policy from time to time. If we make changes, we will alert you about any changes by updating the “Last Updated” date of this Privacy Policy, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices and the choices available to you.  

1.              Who May Use the Site.

The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. In the event that we learn that we have collected personal information from a child under the age of 13, we will delete it. If you believe that we might have collected personal information from a child under 13, please contact us using the information in the “Contact Us” section below.

2.              Collection of Information.

·      Information you provide to us:

When you sign up for our newsletter, campaign events or volunteer events, request additional information about the campaign or donate to the campaign, we may ask you to provide certain information such as your name, phone number, zip code and email address. We also collect information when you request customer support or otherwise communicate with us, or any other information you choose to provide to us. When you use our “Text to Donate” SMS service, there may also be additional information obtained from you including your cell phone number, your carrier’s name, and the date, time and content of your messages. We use a third-party intermediary to process all donations made through the Site or through our “Text to Donate” SMS service. You may be required to enter payment information in order for our third-party intermediary to process your donation through the Site. This third-party may share information about you with us so that we can contact you and provide the services you request from us. Any information collected about you through our third-party intermediary is subject to that third party’s privacy policy and data security practices. 

·      Information about your use of the Site:

Automatically Collected Information

When you access or use the Site, we automatically collect information about you, including:

o   Log Information:  We collect log information about your use of the Site, including the type of browser you use, app version, access times, pages viewed, your IP address and the page you visited before navigating to the Site.

o   Information Collected by Cookies and Other Tracking Technologies:  We use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve the Site and your experience, see which areas and features of the Site are popular and count visits. Web beacons are electronic images that may be used in the Site or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see “Your Choices” below.

·      Information from other sources:

We may obtain information from other sources and combine that with the information described above. For example, we may collect information about you from third parties and publicly available sources.

3.              Use of Information.

We use the information we collect to provide, maintain, and improve the Site, to market our products, services and programs, to deliver the services you request and customize your experience with us, to process your newsletter subscription and to communicate with you on these and other topics. We may also use the information we collect to:

·      Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and customer service requests or to notify you about material changes to this Privacy Policy;

·      Communicate with you about services, offers, events, volunteer opportunities and events offered by Discovery and others, and provide news and information we think will be of interest to you;

·      Monitor and analyze trends, usage and activities in connection with the Site;

·      Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Discovery and others;

·      Personalize and improve the Site and provide content or features that match user profiles or interests; and

·      Carry out any other purpose described to you at the time the information was collected.

4.              Sharing of Information.

We may share information about you as follows or as otherwise described in this Privacy Policy:

·      With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, such as third parties with whom we may share your information to track and analyze non-identifying aggregate usage and volume statistical information from our visitors; 

·      With our third-party payment intermediaries to process donations or with the non-profit organizations we partner with as part of our campaigns;

·      In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;

·      To protect the rights, property and safety of Discovery or others;

·      In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

·      Between and among Discovery and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and

·      With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. For example, we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.

5.              Advertising and Analytics Services Provided by Others.

We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Site and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Discovery and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Site and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

As described above, we use Google Analytics to provide us with analytics services to evaluate use of the Site. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

6.              Your Choices.

·      Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.

·      Promotional Communications. You may opt out of receiving promotional emails or text messages from Discovery by following the instructions in those emails or text messages. If you opt out of promotional emails, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

·      Do Not Track. Currently, Discovery does not recognize browser “do-not-track” requests. You may, however, disable certain tracking (e.g., by disabling cookies) and you also may opt-out of targeted advertising by following the instructions in the “Advertising and Analytics Services Provided by Others” above.

·      Your California Privacy Rights. California law permits residents of California to request certain information regarding Discovery’s disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us as set forth below:

Contacting Us:

If you have any questions about this Privacy Policy or our privacy practices, please contact us at the following:

Discovery Communications, LLC
8403 Colesville Road
Silver Spring, MD 20910
Phone: (240) 662-2000 (Legal)
Email: privacy_policy@discovery.com

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