Privacy Policy

DISCOVERY COMMUNICATIONS SOCIAL GOOD

PRIVACY POLICY

Last Updated: 12/27/2019

This Privacy Policy explains how Discovery Communications, LLC and/or its subsidiary and affiliated entities ("we", "us", "our" or "Discovery") collects, uses, and discloses information about you ("user" or "you") through our Discovery Social Good campaign websites (collectively, the "Site" or "Sites") or when you otherwise interact with us in relation to the campaigns. Please read this Privacy Policy carefully.

We reserve the right to make changes to this Privacy Policy from time to time. If we make changes, we will alert you about any changes by updating the Last Updated date of this Privacy Policy, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices and the choices available to you.

  1. Who May Use the Site.

The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. In the event that we learn that we have collected personal information from a child under the age of 13, we will delete it. If you believe that we might have collected personal information from a child under 13, please contact us using the information in the "Contact Us" section below.

  1. Collection of Information.
  • Information you provide to us:

When you sign up for our newsletter, campaign events or volunteer events, request additional information about the campaign or donate to the campaign, we may ask you to provide certain information such as your name, phone number, zip code and email address. We also collect information when you request customer support or otherwise communicate with us, or any other information you choose to provide to us. When you use our "Text to Donate" SMS service, there may also be additional information obtained from you including your cell phone number, your carrier's name, and the date, time and content of your messages. We use a third-party intermediary to process all donations made through the Site or through our "Text to Donate" SMS service. You may be required to enter payment information in order for our third-party intermediary to process your donation through the Site. This third-party may share information about you with us so that we can contact you and provide the services you request from us. Any information collected about you through our third-party intermediary is subject to that third party's privacy policy and data security practices.

  • Information about your use of the Site:

Automatically Collected Information

When you access or use the Site, we automatically collect information about you, including:

o Log Information: We collect log information about your use of the Site, including the type of browser you use, app version, access times, pages viewed, your IP address and the page you visited before navigating to the Site.

o Information Collected by Cookies and Other Tracking Technologies: We use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve the Site and your experience, see which areas and features of the Site are popular and count visits. Web beacons are electronic images that may be used in the Site or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see "Your Choices" below.

  • Information from other sources:

We may obtain information from other sources and combine that with the information described above. For example, we may collect information about you from third parties and publicly available sources.

  1. Use of Information.

We use the information we collect to provide, maintain, and improve the Site, to market our products, services and programs, to deliver the services you request and customize your experience with us, to process your newsletter subscription and to communicate with you on these and other topics. We may also use the information we collect to:

  • Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and customer service requests or to notify you about material changes to this Privacy Policy;
  • Communicate with you about services, offers, events, volunteer opportunities and events offered by Discovery and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with the Site;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Discovery and others;
  • Personalize and improve the Site and provide content or features that match user profiles or interests; and
  • Carry out any other purpose described to you at the time the information was collected.
  1. Sharing of Information.

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, such as third parties with whom we may share your information to track and analyze non-identifying aggregate usage and volume statistical information from our visitors;
  • With our third-party payment intermediaries to process donations or with the non-profit organizations we partner with as part of our campaigns;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
  • To protect the rights, property and safety of Discovery or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • Between and among Discovery and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. For example, we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.

  1. Advertising and Analytics Services Provided by Others.

We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Site and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Discovery and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Site and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

  1. Your Choices.
  • Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.
  • Promotional Communications. You may opt out of receiving promotional emails or text messages from Discovery by following the instructions in those emails or text messages. If you opt out of promotional emails, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
  • Do Not Track. Currently, Discovery does not recognize browser "do-not-track" requests. You may, however, disable certain tracking (e.g., by disabling cookies) and you also may opt-out of targeted advertising by following the instructions in the "Advertising and Analytics Services Provided by Others" above.
  1. Additional Privacy Information for California Residents.

If you are a California resident, California law requires us to provide you with some additional information regarding the "personal information" (as defined in the California Consumer Privacy Act ("CCPA")) we collect from and about you, and your rights with respect to your personal information. You can find this additional information in our California Privacy Notice

Contacting Us:

If you have any questions about this Privacy Policy or our privacy practices, please contact us at the following:

Discovery Communications, LLC
8403 Colesville Road
Silver Spring, MD 20910
Phone: (240) 662-2000 (Legal)
Email: privacy_policy@discovery.com

California Privacy Notice

This Privacy Notice for California residents supplements the Discovery Social Good Privacy Policy. This Notice applies to website visitors, app users, and customers in California. This Notice gives California residents additional information about our information collection and use practices required by the California Consumer Privacy Act of 2018 ("CCPA"), and also provides California residents with specific privacy rights. For purposes of this California Privacy Notice only, "we" and "our" refers to Discovery Social Goods. You can find additional information on how Discovery Communications, LLC collects and uses personal information of California residents in the Discovery California Privacy Notice.

  1. Information About the Personal Information We Collect

This following chart provides information about the categories of personal information that we collect, the purposes for which we use the information, the sources of the information, and the categories of third parties to whom we disclose the information for business purposes.

Information you provide to us:

Categories of information collected

Purposes of use


(see "How We Use The Information We Collect" in our Privacy Notice for additional information)

Sources of personal information

Categories of third parties to whom we disclose the information

(see "When We Share Information" in our Privacy Notice for additional information)

Contact information

such as e-mail address, name, phone number, and billing information

• Provide the Services

• Communicate with you and provide customer service

• Personalize your experience

• Our marketing and advertising purposes

• Bug detection and error reporting

• Auditing consumer interactions

• Security, fraud, and legal compliance

• You

• Public records databases

• Events

• Our affiliates

• Service providers

• Our affiliates

• Other individuals, services, and partners at your request

• Social media networks

• Entities for legal purposes

• Entities for sales or transfer of business or assets

Financial and transactional information

such as credit or debit card number, verification number, and expiration date, to process payments and information about your transactions and purchases with us

• Provide the Services

• Communicate with you & provide customer service

• Security, fraud, and legal compliance

• You

• Third-party payment processors who collect this information on our behalf and who also have an independent relationship with you

• Third party partners or co-branded partners

• Service providers

• Our affiliates

• Third parties for legal purposes

• Entities for sales or transfer of business or assets

User-generated content

such as responses to questionnaires about your social interests

• Provide the Services

• Communicate with you & provide customer service

• Personalize your experience

• Our marketing and third-party marketing and advertising purposes

• You

• Service providers

• Our affiliates

• Other individuals, services, and partners at your request

• Entities for legal purposes

• Entities for sales or transfer of business or assets

Contact Information about others (including personal identifiers)

• Provide the Services

• Communicate with you & provide customer service

• Auditing consumer interactions

• Security, fraud, and legal compliance

• You

• Other users (if you are the recipient of a communication)

• Our affiliates

• Service providers

• Our affiliates

• Other individuals, services, and partners at your request

• Entities for legal purposes

• Entities for sales or transfer of business or assets

Information we collect automatically from you and/or your device:

Categories of information collected

Purposes of use

(see "How We Use The Information We Collect" in our Privacy Notice for additional information)

Sources of personal information

Categories of third parties to whom we disclose the information

(see "When We Share Information" in our Privacy Notice for additional information)

Device information and identifiers

such as IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers

• Provide the Services

• Personalize your experience

• Improve the Services

• Bug detection and error reporting

• Auditing consumer Interactions

• Security, fraud, and legal compliance

• You (through your device)

• Analytics providers

• Cookies and tracking technologies

• Service providers

• Our affiliates

• Social media networks

• Entities for legal purposes

• Entities for sales or transfer of business or assets

Internet network and device activity data

such as information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, the URL that referred you to our Services, the web sites you visit after this web site; and other web usage activity and data logged by our web servers, whether you open an e-mail and your interaction with e-mail content, access times, error logs, and other similar information.

See Tracking Technologies Notice for more information about how we collect and use this information.

• Provide the Services

• Personalize your experience

• Improve the Services

• Bug detection and error reporting

• Auditing consumer Interactions

• Security, fraud, and legal compliance

• You (through your device)

• Analytics providers

• Cookies and tracking technologies

• Our affiliates

• Service providers

• Our affiliates

• Social media networks

• Entities for legal purposes

• Entities for sales or transfer of business or assets

  1. California Information & Deletion Rights

If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:

  • Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information, the business or commercial purpose for collecting your personal information, and the categories of third parties with whom we share/disclose personal information;
  • Provide access to and/or a copy of certain personal information we hold about you;
  • Delete certain personal information we have about you; and
  • Provide you with information about the financial incentives that we offer to you, if any.

Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you.

Verification: We will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, e-mail address, and physical address.

You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent's request.

If you would like further information regarding your legal rights under California law or would like to exercise any of them, please submit your request using the following intake form:

California Information & Deletion Requests

If you prefer, you may contact us at the following toll-free phone number to make your request: +1-866-324-3637.

  1. Notice of Right to Opt-Out of Sale of Personal Information

California residents may opt out of the "sale" of their personal information. Under the CCPA, "sale" is broadly defined to mean the sharing of personal information with third parties who are not acting as our service providers or who are otherwise not restricted from using data only on our behalf or pursuant to an applicable CCPA exception.

In some circumstances, we may share certain of your information with third parties to provide you with offers, promotions, and opportunities that may be of interest to you, which may be considered a "sale" under the CCPA. Under the CCPA, "sale" may also include allowing third parties to "collect" certain information, such as IP address, and/or browsing behavior, through cookies and similar technologies, to deliver targeted advertising on the Services or other services. Advertising, including targeted advertising, enables us to provide you certain content for free and allows us to provide you offers relevant to you.

If you would like to opt out of our use of your information for such purposes that are considered a "sale" under California law, you may do so as outlined on the following page: Do Not Sell My Personal Information. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your access, deletion or sale opt out rights.

  1. California "Shine the Light" Disclosure

If a company shares "personal information" (as defined in California's "Shine the Light" law, Civil Code § 1798.83) with third parties for their direct marketing purposes (e.g., to send offers and information that may be of interest to you), California law requires either providing a mechanism by which consumers can obtain more information about such sharing over the prior calendar year, or providing a mechanism by which consumers can opt out of such sharing. As discussed above, we provide an opt out for this sharing. If you are a California resident and would like to opt out of sharing pursuant to this law, please use the "Do Not Sell My Personal Information" link above.

Turn Up To Give

Schools provide critical nutrition for kids, but with schools closing in response to COVID-19, many students are losing access to meals. We have a plan to support them during these closures and beyond – but we need your help.

Donations made through this page support the No Kid Hungry campaign and cannot be designated to a specific location or effort. Your gift will be used where it is needed most. Because of the many unknowns about this pandemic and its aftermath, our standard ‘$1 can provide up to 10 meals’ equivalency may not apply to COVID-19 relief efforts. We are using every dollar to its fullest to maximize the impact you can have right now and all year long.

Keep hunger outof the holidays

Keep hunger outof the holidays

1 in 4 kids could face hunger this year, but in these extraordinary times your generosity can bring hope to countless kids. Join Discovery and No Kid Hungry to Turn Up! and bring hope to families in need.

Thank you for your donation!